windows uptdate = mouse died

"Gerry" wrote in message

> Jim
>
> Windows Defender definition updates come via Windows Update every 2 / 3
> days.
>
> --
>
>
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
> Jim wrote:
>> "Benjamin Yazersky CPA" wrote in message
>
>>> ran the weekly windows update
>>> rebooted computer upon finish
>>> the mouse pointer came up in the middle of the screen
>>> but the mouse don't work
>>> physically moving the mouse does nothing
>>> clicking - left or right does nothing
>>> tried another mouse - same result
>>> tried a third mouse - same result
>>>
>>> tried doing a system restore using the tab key
>>> but that don't work-would not restore
>>> tried to go back to over 1/2 dozen restore points
>>> still would not restore to an earlier setting
>>>
>>> all happened as a result of the weekly windows update
>>>
>>> HELP!!!
>>>
>>>
>>>
>>>
>>>
>>> ___________________________________
>>> <<< Benjamin Yazersky, CPA [NJ & NY] >>>
>>> -----> real address on hobokeni or hobokenx <-----
>>>
>>> "This written advice was not intended or written to be used, and it
>>> cannot be used by any taxpayer, for the purpose of avoiding
>>> penalties that may be imposed on the taxpayer."
>>>
>>> (The foregoing legend has been affixed pursuant to U.S. Treasury
>>> Regulations governing tax practice.)
>>>
>>> The information transmitted is intended only for the person or
>>> entity to which it is addressed and may contain confidential and/or
>>> privileged material. Any review, retransmission, dissemination or
>>> other use of, or taking of any action in reliance upon, this
>>> information by persons or entities other than the intended recipient
>>> is prohibited. If you received this in error, please contact the
>>> sender and delete the material from any computer.
>>>
>>>
>>>
>> Sorry, just because you had troubles with your mouse after installing
>> an XP update does not mean that the update caused them. By the way,
>> XP updates occur once per month.
>>
>> Mice have lots of hardware troubles - they get dirty and need to be
>> cleaned (and this can be the reason that your mouse is not working
>> right). Wireless mice quite working for the previous reason and
>> because the batteries die.
>> Keyboard keys quit working because they are dirty. They also quit
>> working when they wear out (but they don't wear out very often). And, of
>> course, keyboards quit working when somebody spills a liquid
>> on them.
>> All of these reasons are much more likely to be the cause of your
>> troubles than any monthly update from MS.
>>
>> Jim
>
>
OK. I didn't know that because I don't use Windows Defender. I do use
NOD32 which has updates much more frequently than that.
I still believe that the OP is jumping to conclusions because the reported
problems are much more likely to be caused by hardware.
Jim
 >> Stay informed about: windows uptdate = mouse died 

"Arecibo" wrote in message

>
>
> "Leonard Grey" wrote in message

>> Uh huh. How is it that the updates didn't affect my mouse?
> [...]
>
> It hasn't affected everyone.
> But it has with some systems.
>
> I've seen reports of this in other newsgroups. Apparently some client
> systems
> downloaded an update for Ideacom Technology Inc. - Input - IdeaCom HID Touch
> Screen (PS/2) which shouldn't have been available.
>
> It reinstalls itself on reboot. Uninstalling the HDI driver them
> deleting the following file provides a short-term workaround:
>
> C:\WINDOWS\system32\drivers\idcphid.sys
>
> In Control Panel|System|Hardware|Device Manager, the mouse device
> indicator disappears, replaced by the a HDI (human device interface)
> device. Uninstall that driver, then go to C:\Windows\system32\drivers
> and delete (or rename) the file idcphid.sys.
>
> Sorry if that's a repeat, but my previous post hasn't shown up in my
> newsreader.

More info on this issue here
[URL="http://theblackdog2071.blogspot.com/"]http://theblackdog2071.blogspot.com/[/URL]
 >> Stay informed about: windows uptdate = mouse died 

Falcon

It is a Hardware Optional update clearly labelled Touch Screen. I am not
sure why anyone would want the update unless they have a Touch Screen
facility. That is why it is shown as Optional.
 >> Stay informed about: windows uptdate = mouse died 

got it - thanks

I do the updates via a scheduled task, same day, same time each week - not
the auto updates. But to my persepctive, I consider that automatic.
However to you computer experts, it is probably considered a manual update.
I do this primarily for 2 reasons...
1- it gets done when I want it
2 - I can select optional updates that I want

I am using a regular mouse with a ball that plugs into the mouse plug on the
back of the computer. Interesting note here-while the regular mouse didn't
work, I temporarily stole an optical mouse from another which plugs into a
usb plug on the back of the computer & that worked.

While I'm clearly no computer expert, I am actually quite good at
troubleshooting and I've learned to apply it to computers. So, when
immediately after a microsoft update, a particular device ceases to work,
that worked perfectly fine immediately prior to the update, we need to focus
on something that the update changed as a result of the update and caused
the problem. Too many computer folk seemed to want to look just about
everywhere else, which I just can't understand.

One aspect of this made it a bit confusing...
The mouse pointer appeared on the screen - right in the middle - where it
normally does when the computer boots / re-boots. But the mouse did
nothing - moving the mouse, left click, right click & roller wheel did
absulutely nothing - as if the mouse was frozen, and when I checked the
devices, there were no devices that had any problems. There was nothing I
could do to move the cursor on the screen. It just stayed right there in
the middle of the screen. However, I was able to use the tab key to
navigate a bit. All indications were that all hardware & drivers were
functioning properly. So, I didn't have a place to go fishing for the
problem.

I don't know if its related to this problem, but I was unable to use system
restore to restore to an earlier point.
And I went back to about 10 different restore points.
 >> Stay informed about: windows uptdate = mouse died 

"Jim" wrote in message



> OK. I didn't know that because I don't use Windows Defender. I do use
> NOD32 which has updates much more frequently than that.
> I still believe that the OP is jumping to conclusions because the reported
> problems are much more likely to be caused by hardware.
> Jim

See: [URL="http://theblackdog2071.blogspot.com/"]http://theblackdog2071.blogspot.com/[/URL]
 >> Stay informed about: windows uptdate = mouse died 

"Gerry" wrote in message

> Falcon
>
> It is a Hardware Optional update clearly labelled Touch Screen. I am not
> sure why anyone would want the update unless they have a Touch Screen
> facility. That is why it is shown as Optional.

[...]

Agreed, but the point is that it shouldn't have been there as an option unless
a touch screen was fitted. It's easy to make a mistake if you're not
completely familiar with windows. It wasn't an option for me, by the way. I've
no idea why some XP users' updates screen provided it.
 >> Stay informed about: windows uptdate = mouse died 

"Shenan Stanley" wrote in message


> I have no idea on exactly how this occurred - but Microsoft *is* aware of
> it.
> [URL="http://billp.spaces.live.com/blog/cns"]http://billp.spaces.live.com/blog/cns[/URL]!7746BCED7C5813E8!2178.entry?sa=248771160
>
> (** Even if you don't have a laptop **)

Good link, thanks.
 >> Stay informed about: windows uptdate = mouse died 

Falcon

I agree with the point you make. It is listed for me. That is why I know
I know it is a Hardware Optional Update. It has no relevance to this
computer.

Correction it seems to now be withdrawn. I cannot recollect seeing that
happen before!
 >> Stay informed about: windows uptdate = mouse died