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Next: Shut Down delay
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External
Since: Jan 14, 2009
Posts: 4
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(Msg. 1) Posted: Wed Jan 14, 2009 12:14 am
Post subject: windows uptdate = mouse died
Archived from groups: microsoft>public>windowsxp>perform_maintain (more info?)
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ran the weekly windows update
rebooted computer upon finish
the mouse pointer came up in the middle of the screen
but the mouse don't work
physically moving the mouse does nothing
clicking - left or right does nothing
tried another mouse - same result
tried a third mouse - same result
tried doing a system restore using the tab key
but that don't work-would not restore
tried to go back to over 1/2 dozen restore points
still would not restore to an earlier setting
all happened as a result of the weekly windows update
HELP!!!
___________________________________
<<< Benjamin Yazersky, CPA [NJ & NY] >>>
-----> real address on hobokeni or hobokenx <-----
"This written advice was not intended or written to be used, and it cannot
be used by any taxpayer, for the purpose of avoiding penalties that may be
imposed on the taxpayer."
(The foregoing legend has been affixed pursuant to U.S. Treasury Regulations
governing tax practice.)
The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review, retransmission, dissemination or other use of, or
taking of any action in reliance upon, this information by persons or
entities other than the intended recipient is prohibited. If you received
this in error, please contact the sender and delete the material from any
computer. |
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External
Since: Dec 3, 2008
Posts: 14
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(Msg. 2) Posted: Wed Jan 14, 2009 5:59 am
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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On Jan 14, 5:14 am, "Benjamin Yazersky CPA"
wrote:
> ran the weekly windows update
> rebooted computer upon finish
> the mouse pointer came up in the middle of the screen
> but the mouse don't work
> physically moving the mouse does nothing
> clicking - left or right does nothing
> tried another mouse - same result
> tried a third mouse - same result
>
> tried doing a system restore using the tab key
> but that don't work-would not restore
> tried to go back to over 1/2 dozen restore points
> still would not restore to an earlier setting
>
> all happened as a result of the weekly windows update
>
> HELP!!!
>
> ___________________________________
> <<< Benjamin Yazersky, CPA [NJ & NY] >>>
> -----> real address on hobokeni or hobokenx <-----
>
> "This written advice was not intended or written to be used, and it cannot
> be used by any taxpayer, for the purpose of avoiding penalties that may be
> imposed on the taxpayer."
>
> (The foregoing legend has been affixed pursuant to U.S. Treasury Regulations
> governing tax practice.)
>
> The information transmitted is intended only for the person or entity to
> which it is addressed and may contain confidential and/or privileged
> material. Any review, retransmission, dissemination or other use of, or
> taking of any action in reliance upon, this information by persons or
> entities other than the intended recipient is prohibited. If you received
> this in error, please contact the sender and delete the material from any
> computer.
Did you reboot each time you swapped mice?
If not there may be nothing wrong with the second two you tried -
Windows may not detect you having changed the
mouse without a reboot - particularly if you are using a PS2 mouse and
not USB.
I agree with Gerry that it is far more likely that your original mouse
has a flat battery or is otherwise broken.
Try swapping mice and rebooting to see if it detects it.
It is Most Unlikely that an update would break the mouse, and it
hasn't happened on any of my client PC's
which I have updated this morning ( > 100)
Alister |
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External
Since: Nov 20, 2008
Posts: 75
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(Msg. 3) Posted: Wed Jan 14, 2009 8:45 am
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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Uh huh. How is it that the updates didn't affect my mouse?
---
Leonard Grey
Errare humanum est
Benjamin Yazersky CPA wrote:
> ran the weekly windows update
> rebooted computer upon finish
> the mouse pointer came up in the middle of the screen
> but the mouse don't work
> physically moving the mouse does nothing
> clicking - left or right does nothing
> tried another mouse - same result
> tried a third mouse - same result
>
> tried doing a system restore using the tab key
> but that don't work-would not restore
> tried to go back to over 1/2 dozen restore points
> still would not restore to an earlier setting
>
> all happened as a result of the weekly windows update
>
> HELP!!!
>
>
>
>
>
> ___________________________________
> <<< Benjamin Yazersky, CPA [NJ & NY] >>>
> -----> real address on hobokeni or hobokenx <-----
>
> "This written advice was not intended or written to be used, and it cannot
> be used by any taxpayer, for the purpose of avoiding penalties that may be
> imposed on the taxpayer."
>
> (The foregoing legend has been affixed pursuant to U.S. Treasury Regulations
> governing tax practice.)
>
> The information transmitted is intended only for the person or entity to
> which it is addressed and may contain confidential and/or privileged
> material. Any review, retransmission, dissemination or other use of, or
> taking of any action in reliance upon, this information by persons or
> entities other than the intended recipient is prohibited. If you received
> this in error, please contact the sender and delete the material from any
> computer.
>
>
> >> Stay informed about: windows uptdate = mouse died |
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External
Since: Dec 7, 2008
Posts: 157
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(Msg. 4) Posted: Wed Jan 14, 2009 10:25 am
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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Benjamin
Is the mouse wired or cordless? If cordless change the batteries.
Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware, Device Manager. If yes what is the Device Error code? >> Stay informed about: windows uptdate = mouse died |
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External
Since: Dec 7, 2008
Posts: 157
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(Msg. 5) Posted: Wed Jan 14, 2009 10:25 am
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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Alister
Restart your computer. How often I have seen that work! I had mouse
problem this morning. I found the receiver had fallen of the desk. That
didn't resolve the problem so I changed the batteries and I was flying
again. Still restarting the computer is a good tip, which I need to
incorporate in some of my standard replies.
Thanks for the reminder. >> Stay informed about: windows uptdate = mouse died |
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External
Since: Sep 16, 2008
Posts: 29
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(Msg. 6) Posted: Wed Jan 14, 2009 11:27 am
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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"Benjamin Yazersky CPA" wrote in message
> ran the weekly windows update
> rebooted computer upon finish
> the mouse pointer came up in the middle of the screen
> but the mouse don't work
> physically moving the mouse does nothing
> clicking - left or right does nothing
> tried another mouse - same result
> tried a third mouse - same result
>
> tried doing a system restore using the tab key
> but that don't work-would not restore
> tried to go back to over 1/2 dozen restore points
> still would not restore to an earlier setting
>
> all happened as a result of the weekly windows update
>
> HELP!!!
>
>
>
>
>
> ___________________________________
> <<< Benjamin Yazersky, CPA [NJ & NY] >>>
> -----> real address on hobokeni or hobokenx <-----
>
> "This written advice was not intended or written to be used, and it cannot
> be used by any taxpayer, for the purpose of avoiding penalties that may be
> imposed on the taxpayer."
>
> (The foregoing legend has been affixed pursuant to U.S. Treasury
> Regulations governing tax practice.)
>
> The information transmitted is intended only for the person or entity to
> which it is addressed and may contain confidential and/or privileged
> material. Any review, retransmission, dissemination or other use of, or
> taking of any action in reliance upon, this information by persons or
> entities other than the intended recipient is prohibited. If you received
> this in error, please contact the sender and delete the material from any
> computer.
>
>
>
Sorry, just because you had troubles with your mouse after installing an XP
update does not mean that the update caused them. By the way, XP updates
occur once per month.
Mice have lots of hardware troubles - they get dirty and need to be cleaned
(and this can be the reason that your mouse is not working right). Wireless
mice quite working for the previous reason and because the batteries die.
Keyboard keys quit working because they are dirty. They also quit working
when they wear out (but they don't wear out very often). And, of course,
keyboards quit working when somebody spills a liquid on them.
All of these reasons are much more likely to be the cause of your troubles
than any monthly update from MS.
Jim >> Stay informed about: windows uptdate = mouse died |
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External
Since: Dec 11, 2008
Posts: 95
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(Msg. 7) Posted: Wed Jan 14, 2009 11:37 am
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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Benjamin Yazersky CPA wrote:
> ran the weekly windows update
> rebooted computer upon finish
> the mouse pointer came up in the middle of the screen
> but the mouse don't work
> physically moving the mouse does nothing
> clicking - left or right does nothing
> tried another mouse - same result
> tried a third mouse - same result
>
> tried doing a system restore using the tab key
> but that don't work-would not restore
> tried to go back to over 1/2 dozen restore points
> still would not restore to an earlier setting
>
> all happened as a result of the weekly windows update
Dell system, perchance?
Tried uninstalling the updates through Add or Remove Programs?
Sounds like your system restore may be corrupted. Does happen. After you
get this sorted, change the System Restore size to right at/right above 1GB
and clear out all but the last restore point with Disk Cleanup. >> Stay informed about: windows uptdate = mouse died |
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External
Since: Jan 14, 2009
Posts: 4
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(Msg. 8) Posted: Wed Jan 14, 2009 1:25 pm
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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"Gerry" wrote in message
> Alister
>
> Restart your computer. How often I have seen that work! I had mouse problem
> this morning. I found the receiver had fallen of the desk. That didn't
> resolve the problem so I changed the batteries and I was flying again. Still
> restarting the computer is a good tip, which I need to incorporate in some
> of my standard replies.
>
> Thanks for the reminder.
[...]
I've seen reports of this in other newsgroups. Apparently some client systems
downloaded an update for Ideacom Technology Inc. - Input - IdeaCom HID Touch
Screen (PS/2) which shouldn't have been available.
It reinstalls itself on reboot. Uninstalling the HDI driver them
deleting the following file provides a short-term workaround:
C:\WINDOWS\system32\drivers\idcphid.sys
In Control Panel|System|Hardware|Device Manager, the mouse device
indicator disappears, replaced by the a HDI (human device interface)
device. Uninstall that driver, then go to C:\Windows\system32\drivers
and delete (or rename) the file idcphid.sys. >> Stay informed about: windows uptdate = mouse died |
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External
Since: Jan 14, 2009
Posts: 4
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(Msg. 9) Posted: Wed Jan 14, 2009 1:25 pm
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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"Leonard Grey" wrote in message
> Uh huh. How is it that the updates didn't affect my mouse?
[...]
It hasn't affected everyone.
But it has with some systems.
I've seen reports of this in other newsgroups. Apparently some client systems
downloaded an update for Ideacom Technology Inc. - Input - IdeaCom HID Touch
Screen (PS/2) which shouldn't have been available.
It reinstalls itself on reboot. Uninstalling the HDI driver them
deleting the following file provides a short-term workaround:
C:\WINDOWS\system32\drivers\idcphid.sys
In Control Panel|System|Hardware|Device Manager, the mouse device
indicator disappears, replaced by the a HDI (human device interface)
device. Uninstall that driver, then go to C:\Windows\system32\drivers
and delete (or rename) the file idcphid.sys.
Sorry if that's a repeat, but my previous post hasn't shown up in my
newsreader. >> Stay informed about: windows uptdate = mouse died |
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External
Since: Nov 20, 2008
Posts: 75
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(Msg. 10) Posted: Wed Jan 14, 2009 1:25 pm
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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IIRC the OP said it was an 'automatic' download, which only installs
Critical updates.
---
Leonard Grey
Errare humanum est
Arecibo wrote:
>
>
> "Leonard Grey" wrote in message
>> Uh huh. How is it that the updates didn't affect my mouse?
> [...]
>
> It hasn't affected everyone.
> But it has with some systems.
>
> I've seen reports of this in other newsgroups. Apparently some client
> systems
> downloaded an update for Ideacom Technology Inc. - Input - IdeaCom HID
> Touch
> Screen (PS/2) which shouldn't have been available.
>
> It reinstalls itself on reboot. Uninstalling the HDI driver them
> deleting the following file provides a short-term workaround:
>
> C:\WINDOWS\system32\drivers\idcphid.sys
>
> In Control Panel|System|Hardware|Device Manager, the mouse device
> indicator disappears, replaced by the a HDI (human device interface)
> device. Uninstall that driver, then go to C:\Windows\system32\drivers
> and delete (or rename) the file idcphid.sys.
>
> Sorry if that's a repeat, but my previous post hasn't shown up in my
> newsreader.
> >> Stay informed about: windows uptdate = mouse died |
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External
Since: Jan 14, 2009
Posts: 4
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(Msg. 11) Posted: Wed Jan 14, 2009 1:25 pm
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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Given that the problem occured with the update, your response makes sense.
I've re-booted way too many times to count.
My original perspective was that something in the update did it.
Checked my update history & I did indeed download and install the driver you
mentioned.
Now...
How do I uninstall that doggone driver?
I have no clue how to do this. >> Stay informed about: windows uptdate = mouse died |
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External
Since: Jan 14, 2009
Posts: 5
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(Msg. 12) Posted: Wed Jan 14, 2009 1:25 pm
Post subject: Re: windows update = mouse died
Archived from groups: per prev. post (more info?)
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External
Since: Jan 14, 2009
Posts: 4
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(Msg. 13) Posted: Wed Jan 14, 2009 1:56 pm
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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External
Since: Dec 11, 2008
Posts: 95
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(Msg. 14) Posted: Wed Jan 14, 2009 1:56 pm
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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Benjamin Yazersky CPA wrote:
> How did you guess? - Dell 8400
> For the most part, I've had good experiences with Dell computers
>
> The system restore size is set to max.
> Will clearing out everything but the last restore point fix it?
It may not fix the system restore (so you can use any of the current ones) -
but if you could not use it to restore to anything, it may have gotten
corrupt because of the size. It was never meant for today's larger hard
disk drives. When it was first put out - the 1-5% of a 40GB hard drive was
reasonable and did not cause problems like the 100+GB drives of today do.
Now I suggest 1GB or just over.
You may even have to turn it off/on and lose all restore points to actually
fix it.
However - for System Restore specific issues - I like to point people here:
[URL="http://bertk.mvps.org/"]http://bertk.mvps.org/[/URL]
Highlight the "System Restore in Windows XP" menu for more stuff. Like:
[URL="http://bertk.mvps.org/html/srfail.html"]http://bertk.mvps.org/html/srfail.html[/URL]
The reason I asked if it was a dell is because of the update some dell users
are getting for hardware they do not have that kills their mouse drivers.
 IdeaCom PS/2 driver.
I suggest reading these conversations for some work-arounds:
[URL="http://groups.google.com/group/microsoft.public.windows.vista.general/browse_frm/thread/a263823b385a3e95?q=Windows+Update+install+Ideacom+software"]http://groups.google.com/group/microsoft.public.windows.vista.general/browse_frm/thread/a263823b385a3e95?q=Windows+Update+install+Ideacom+software[/URL]
[URL="http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/9bc357a8a437cfd6?q=Windows+Update+install+Ideacom+software"]http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/9bc357a8a437cfd6?q=Windows+Update+install+Ideacom+software[/URL]
I have no idea on exactly how this occurred - but Microsoft *is* aware of
it.
[URL="http://billp.spaces.live.com/blog/cns"]http://billp.spaces.live.com/blog/cns[/URL]!7746BCED7C5813E8!2178.entry?sa=248771160
(** Even if you don't have a laptop **) >> Stay informed about: windows uptdate = mouse died |
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External
Since: Jan 14, 2009
Posts: 5
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(Msg. 15) Posted: Wed Jan 14, 2009 2:25 pm
Post subject: Re: windows uptdate = mouse died
Archived from groups: per prev. post (more info?)
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"Benjamin Yazersky CPA" wrote in message
> Given that the problem occured with the update, your response makes sense.
> I've re-booted way too many times to count.
> My original perspective was that something in the update did it.
> Checked my update history & I did indeed download and install the driver you
> mentioned.
>
> Now...
> How do I uninstall that doggone driver?
> I have no clue how to do this.
[...]
Follow the instructions given by Arecibo.
>> In Control Panel|System|Hardware|Device Manager, the mouse device
>> indicator disappears, replaced by the a HDI (human device interface)
>> device. Uninstall that driver, then go to C:\Windows\system32\drivers
>> and delete (or rename) the file idcphid.sys.
>>
>> Sorry if that's a repeat, but my previous post hasn't shown up in my
>> newsreader. >> Stay informed about: windows uptdate = mouse died |
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