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bandahanson

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Since: Sep 29, 2008
Posts: 1



(Msg. 1) Posted: Mon Sep 29, 2008 2:55 pm
Post subject: vista memory upgrade
Archived from groups: microsoft>public>windows>vista>hardware_devices (more info?)

I have never had a problem like this before. I purchased an hp laptop for my wife with vista installed. After several months she told me how slow it was so I decided to upgrade to two gig. I purchased crucial memory and installed. Since then it has been nothing short of a nightmare. The machine will suddenly stop booting, then it will magically boot again then it will stop. It is not the hard drive because when this happens if I pop my XP boot disk it still will not boot. I discussed this with crucial and they sent me a new upgrade kit. It worked for a couple of days and now I am right back where I started. Is there something that needs to be done to vista or am I totally in the wrong forum. Forgive me if that is the case.


Post Originated from [URL="http://www.VistaForums.com"]http://www.VistaForums.com[/URL] Vista Support Forums

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Curious

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Since: Sep 28, 2008
Posts: 4



(Msg. 2) Posted: Mon Sep 29, 2008 4:06 pm
Post subject: Re: vista memory upgrade
Archived from groups: per prev. post (more info?)

Are you sure that you purchased memory of the right specifications for you
laptop? DD type, Speed etc?
Have you tried running with only one of the dims at a time to see if they
both work separately?
"bandahanson" wrote in message
>I have never had a problem like this before. I purchased an hp laptop for
>my wife with vista installed. After several months she told me how slow it
>was so I decided to upgrade to two gig. I purchased crucial memory and
>installed. Since then it has been nothing short of a nightmare. The machine
>will suddenly stop booting, then it will magically boot again then it will
>stop. It is not the hard drive because when this happens if I pop my XP
>boot disk it still will not boot. I discussed this with crucial and they
>sent me a new upgrade kit. It worked for a couple of days and now I am
>right back where I started. Is there something that needs to be done to
>vista or am I totally in the wrong forum. Forgive me if that is the case.
>
>
> Post Originated from [URL="http://www.VistaForums.com"]http://www.VistaForums.com[/URL] Vista Support Forums

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SIW2

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Since: Sep 14, 2008
Posts: 19



(Msg. 3) Posted: Mon Sep 29, 2008 5:41 pm
Post subject: Re: vista memory upgrade
Archived from groups: per prev. post (more info?)

bandahanson;848664 Wrote:
> I have never had a problem like this before. I purchased an hp laptop
> for my wife with vista installed. After several months she told me how
> slow it was so I decided to upgrade to two gig. I purchased crucial
> memory and installed. Since then it has been nothing short of a
> nightmare. The machine will suddenly stop booting, then it will
> magically boot again then it will stop. It is not the hard drive because
> when this happens if I pop my XP boot disk it still will not boot. I
> discussed this with crucial and they sent me a new upgrade kit. It
> worked for a couple of days and now I am right back where I started. Is
> there something that needs to be done to vista or am I totally in the
> wrong forum. Forgive me if that is the case.
>
> Post Originated from 'Welcome to VistaForums.com - Your #1 Windows
> Vista Forums' ([URL="http://www.VistaForums.com"]http://www.VistaForums.com[/URL]) Vista Support Forums

Hi bandahanson,

This only started since you changed the RAM ? Also, cannot boot from
your xp cd - doesn't seem to be a Vista issue.

There are some members who know a lot about hardware issues - hopefully
will see this and help you out.

SIW2
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barman58

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Since: Aug 31, 2008
Posts: 7



(Msg. 4) Posted: Tue Sep 30, 2008 2:19 am
Post subject: Re: vista memory upgrade
Archived from groups: per prev. post (more info?)

Hello Bandahanson,

As suggested try the following. trying the laptop after each step,
assuming the upgrade kit is Two sticks of memory

Remove the new memory and re-fit the original,

Remove original and fit one of the new sticks

Remove this stick and fit the other,

If the system will boot with the original but not with either of the
new sticks then that would suggest that the new memory is not compatible
with your system

If it will only boot with the original memory or One of the new sticks
then that would suggest that the other of the new sticks is faulty
although the memory is compatible.

If the system will boot with any one of the sticks (old, or either new)
then this would suggest to me that there is something wrong with the
"Dual Channel" setting in the Bios (this is normally an automatic
setting, but the bios on HP systems is often custom)

If you get the system to boot at any time with the new memory if you
press F8 (bit hit and miss so switch on and tap until it's actioned) it
will take you into the boot menu which includes a Memtest option.

this procedure may take a littke time to perform but should give a
definative answer,

Hope this helps
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PvdG42

External


Since: Sep 30, 2008
Posts: 3



(Msg. 5) Posted: Tue Sep 30, 2008 2:49 pm
Post subject: Re: vista memory upgrade
Archived from groups: per prev. post (more info?)

"bandahanson" wrote in message
>I have never had a problem like this before. I purchased an hp laptop for
>my wife with vista installed. After several months she told me how slow it
>was so I decided to upgrade to two gig. I purchased crucial memory and
>installed. Since then it has been nothing short of a nightmare. The machine
>will suddenly stop booting, then it will magically boot again then it will
>stop. It is not the hard drive because when this happens if I pop my XP
>boot disk it still will not boot. I discussed this with crucial and they
>sent me a new upgrade kit. It worked for a couple of days and now I am
>right back where I started. Is there something that needs to be done to
>vista or am I totally in the wrong forum. Forgive me if that is the case.
>
>
> Post Originated from [URL="http://www.VistaForums.com"]http://www.VistaForums.com[/URL] Vista Support Forums


One thing you can do to check the memory itself is to download and run good
memory testing software such as MemTest86 to see if the memory itself is
reliable.

[URL="http://www.memtest86.com/"]http://www.memtest86.com/[/URL]
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tanuj_chadha

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Since: Aug 5, 2008
Posts: 11



(Msg. 6) Posted: Tue Sep 30, 2008 3:57 pm
Post subject: Re: vista memory upgrade
Archived from groups: per prev. post (more info?)

If you want then you can also run windows memory diagnostic tool. By
booting through the windows vista dvd.
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