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Macamba

External


Since: Dec 20, 2008
Posts: 7



(Msg. 1) Posted: Sat Jan 17, 2009 12:53 am
Post subject: Serious bootproblem
Archived from groups: microsoft>public>windowsxp>perform_maintain (more info?)

Hi,

I have a fairly new system (8 months), using an AMD64 dual core processor
with 4G internal memory. As operating system I use XP Home/SP3.

I noticed that booting the system takes a lot of time (2 -3 minutes). I
often gaze at the picture of my desktop waiting for something to happen. All
the time I see no icons on the desktop, nor is a taskbar available.

The previous week I bought myself a HP Deskjet D2560. And because I was not
paying attention during installation a lot of junk was installed on my
harddrive (which I deinstalled yesterday). Today I started up XP, and could
not make it do anything. Everything I do, like starting the taskmanager,
takes more then 5 minutes. I'm not able to do anything. I can not start a
browser to look on the Internet for solutions.

I'm rather at a loss, and considering to reinstall the system. But me thinks
that a daunting task, as all the drivers need to be gathered, all software
needs to be installed and the like. So I was hoping for some pointers to do
before I wipe the hard drive clean.

Macamba

 >> Stay informed about: Serious bootproblem 
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Gerry

External


Since: Dec 7, 2008
Posts: 157



(Msg. 2) Posted: Sat Jan 17, 2009 6:25 am
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

Macamba

Please post copes of Error Reports as they appear in Event Viewer.

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
[URL="http://support.microsoft.com/kb/308427/en-us"]http://support.microsoft.com/kb/308427/en-us[/URL]

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

 >> Stay informed about: Serious bootproblem 
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Macamba

External


Since: Dec 20, 2008
Posts: 7



(Msg. 3) Posted: Sat Jan 17, 2009 6:25 am
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

Hi Gerry,

I'm working with a Dutch version of XP. So I had to translate how to start
the event viewer. Sad to say, I do not have an 'Adminstrative Tools' part in
my Control Panel. Beats me why not *shrugs*.

The Windows directory contains some log files. Care to say what information
I should post coming from what log file?

In the mean time I will post you the contents of my ntbtlog.txt file.
Some translations:
Dutch "Geladen stuurprogramma" -
English "Loaded 'managing' program"
That is as it should do.

Dutch "Kan stuurprogramma niet laden"
English "Could not load 'managing' program:
That is bad. And the following log from this morning contains quite a few of
those entries.

C:\WINDOWS\ntbtlog.txt contains:
Service Pack 3 1 17 2009 10:04:46.359
Geladen stuurprogramma \WINDOWS\system32\ntkrnlpa.exe
Geladen stuurprogramma \WINDOWS\system32\hal.dll
Geladen stuurprogramma \WINDOWS\system32\KDCOM.DLL
Geladen stuurprogramma \WINDOWS\system32\BOOTVID.dll
Geladen stuurprogramma sptd.sys
Geladen stuurprogramma \WINDOWS\System32\Drivers\WMILIB.SYS
Geladen stuurprogramma \WINDOWS\System32\Drivers\SCSIPORT.SYS
Geladen stuurprogramma ACPI.sys
Geladen stuurprogramma pci.sys
Geladen stuurprogramma isapnp.sys
Geladen stuurprogramma pciide.sys
Geladen stuurprogramma \WINDOWS\System32\DRIVERS\PCIIDEX.SYS
Geladen stuurprogramma intelide.sys
Geladen stuurprogramma MountMgr.sys
Geladen stuurprogramma ftdisk.sys
Geladen stuurprogramma PartMgr.sys
Geladen stuurprogramma VolSnap.sys
Geladen stuurprogramma atapi.sys
Geladen stuurprogramma disk.sys
Geladen stuurprogramma \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Geladen stuurprogramma fltmgr.sys
Geladen stuurprogramma sr.sys
Geladen stuurprogramma PxHelp20.sys
Geladen stuurprogramma KSecDD.sys
Geladen stuurprogramma Ntfs.sys
Geladen stuurprogramma NDIS.sys
Geladen stuurprogramma srescan.sys
Geladen stuurprogramma Mup.sys
Geladen stuurprogramma gagp30kx.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\processr.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\ati2mtag.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\usbohci.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\usbehci.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\imapi.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\cdrom.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\redbook.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\HDAudBus.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\serial.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\serenum.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\parport.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\i8042prt.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\mouclass.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\Rtnicxp.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\aheh1ims.SYS
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\audstub.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\rasl2tp.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\ndistapi.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\ndiswan.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\raspppoe.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\raspptp.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\msgpc.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\psched.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\ptilink.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\raspti.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\termdd.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\kbdclass.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\swenum.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\update.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\mssmbios.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\NDProxy.SYS
Kan stuurprogramma niet laden \SystemRoot\System32\Drivers\NDProxy.SYS
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\usbhub.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\RtkHDAud.sys
Kan stuurprogramma niet laden \SystemRoot\System32\Drivers\lbrtfdc.SYS
Kan stuurprogramma niet laden \SystemRoot\System32\Drivers\Sfloppy.SYS
Kan stuurprogramma niet laden \SystemRoot\System32\Drivers\i2omgmt.SYS
Kan stuurprogramma niet laden \SystemRoot\System32\Drivers\Changer.SYS
Kan stuurprogramma niet laden \SystemRoot\System32\Drivers\Cdaudio.SYS
Geladen stuurprogramma \SystemRoot\System32\Drivers\Fs_Rec.SYS
Geladen stuurprogramma \SystemRoot\System32\Drivers\Null.SYS
Geladen stuurprogramma \SystemRoot\System32\Drivers\Beep.SYS
Kan stuurprogramma niet laden \SystemRoot\system32\DRIVERS\kbdhid.sys
Geladen stuurprogramma \SystemRoot\System32\drivers\vga.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\mnmdd.SYS
Geladen stuurprogramma \SystemRoot\System32\DRIVERS\RDPCDD.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\Msfs.SYS
Geladen stuurprogramma \SystemRoot\System32\Drivers\Npfs.SYS
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\rasacd.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\ipsec.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\tcpip.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\ipnat.sys
Geladen stuurprogramma \??\C:\Program Files\Common
Files\BitDefender\BitDefender Firewall\bdftdif.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\wanarp.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\netbt.sys
Geladen stuurprogramma \SystemRoot\System32\vsdatant.sys
Geladen stuurprogramma \SystemRoot\System32\drivers\afd.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\netbios.sys
Kan stuurprogramma niet laden \SystemRoot\System32\Drivers\PCIDump.SYS
Geladen stuurprogramma \??\C:\WINDOWS\system32\drivers\VCdRom.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\rdbss.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\mrxsmb.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\mfehidk.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\Fips.SYS
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\usbccgp.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\BTHUSB.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\USBSTOR.SYS
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\hidusb.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\kbdhid.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\rfcomm.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\BthEnum.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\bthpan.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\bthmodem.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\Modem.SYS
Geladen stuurprogramma \SystemRoot\System32\Drivers\Cdfs.SYS
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\ndisuio.sys
Kan stuurprogramma niet laden \SystemRoot\system32\DRIVERS\rdbss.sys
Kan stuurprogramma niet laden \SystemRoot\system32\DRIVERS\mrxsmb.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\wdmaud.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\sysaudio.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\splitter.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\aec.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\swmidi.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\DMusic.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\kmixer.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\drmkaud.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\mrxdav.sys
Geladen stuurprogramma \SystemRoot\system32\DRIVERS\srv.sys
Kan stuurprogramma niet laden \SystemRoot\system32\DRIVERS\ipnat.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\bdfsfltr.sys
Geladen stuurprogramma \??\C:\Program Files\BitDefender\BitDefender
2009\bdselfpr.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\bdfm.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\HTTP.sys
Geladen stuurprogramma \SystemRoot\system32\drivers\kmixer.sys
Geladen stuurprogramma \SystemRoot\System32\Drivers\Fastfat.SYS

"Gerry" wrote:

> Macamba
>
> Please post copes of Error Reports as they appear in Event Viewer.
>
> Have a look in the System and Application logs in Event Viewer for
> Errors and Warnings and post copies here. Don't post any more than 48
> hours ago.
>
> You can access Event Viewer by selecting Start, Control Panel,
> Administrative Tools, and Event Viewer. When researching the meaning
> of the error, information regarding Event ID, Source and Description
> are important.
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> [URL="http://support.microsoft.com/kb/308427/en-us"]http://support.microsoft.com/kb/308427/en-us[/URL]
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Click the button and close Event
> Viewer.Now start your message (email) and do a paste into the body of
> the message. Make sure this is the first paste after exiting from
> Event Viewer.
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
>
>
>
> Macamba wrote:
> > Hi,
> >
> > I have a fairly new system (8 months), using an AMD64 dual core
> > processor with 4G internal memory. As operating system I use XP
> > Home/SP3.
> >
> > I noticed that booting the system takes a lot of time (2 -3 minutes).
> > I often gaze at the picture of my desktop waiting for something to
> > happen. All the time I see no icons on the desktop, nor is a taskbar
> > available.
> >
> > The previous week I bought myself a HP Deskjet D2560. And because I
> > was not paying attention during installation a lot of junk was
> > installed on my harddrive (which I deinstalled yesterday). Today I
> > started up XP, and could not make it do anything. Everything I do,
> > like starting the taskmanager, takes more then 5 minutes. I'm not
> > able to do anything. I can not start a browser to look on the
> > Internet for solutions.
> >
> > I'm rather at a loss, and considering to reinstall the system. But me
> > thinks that a daunting task, as all the drivers need to be gathered,
> > all software needs to be installed and the like. So I was hoping for
> > some pointers to do before I wipe the hard drive clean.
> >
> > Macamba
>
>
>
 >> Stay informed about: Serious bootproblem 
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Macamba

External


Since: Dec 20, 2008
Posts: 7



(Msg. 4) Posted: Sat Jan 17, 2009 6:25 am
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

Hi Gerry,

I think I found the event viewer you mentioned. I found an interesting entry
when my system was booting:
DCOM error
Type event: Error
Source of event: DCOM
Category of event: None
Event-ID: 10005
Date: 17-1-2009
Time: 10:30:05
User: WALHALLA\Macamba
Computer: WALHALLA
Description:
DCOM got the error message 'The service did not respond to the start or
manage(?) instruction in the correct way.' while startint the
ServiceLayer-service with the arguments" to start server
{ACF50018-41F8-476D-85FD-CD953DAE4A49}

(Hope my translation is usable...)

Is this something you can use?

"Gerry" wrote:

> Macamba
>
> Please post copes of Error Reports as they appear in Event Viewer.
>
> Have a look in the System and Application logs in Event Viewer for
> Errors and Warnings and post copies here. Don't post any more than 48
> hours ago.
>
> You can access Event Viewer by selecting Start, Control Panel,
> Administrative Tools, and Event Viewer. When researching the meaning
> of the error, information regarding Event ID, Source and Description
> are important.
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> [URL="http://support.microsoft.com/kb/308427/en-us"]http://support.microsoft.com/kb/308427/en-us[/URL]
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Click the button and close Event
> Viewer.Now start your message (email) and do a paste into the body of
> the message. Make sure this is the first paste after exiting from
> Event Viewer.
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
>
>
>
> Macamba wrote:
> > Hi,
> >
> > I have a fairly new system (8 months), using an AMD64 dual core
> > processor with 4G internal memory. As operating system I use XP
> > Home/SP3.
> >
> > I noticed that booting the system takes a lot of time (2 -3 minutes).
> > I often gaze at the picture of my desktop waiting for something to
> > happen. All the time I see no icons on the desktop, nor is a taskbar
> > available.
> >
> > The previous week I bought myself a HP Deskjet D2560. And because I
> > was not paying attention during installation a lot of junk was
> > installed on my harddrive (which I deinstalled yesterday). Today I
> > started up XP, and could not make it do anything. Everything I do,
> > like starting the taskmanager, takes more then 5 minutes. I'm not
> > able to do anything. I can not start a browser to look on the
> > Internet for solutions.
> >
> > I'm rather at a loss, and considering to reinstall the system. But me
> > thinks that a daunting task, as all the drivers need to be gathered,
> > all software needs to be installed and the like. So I was hoping for
> > some pointers to do before I wipe the hard drive clean.
> >
> > Macamba
>
>
>
 >> Stay informed about: Serious bootproblem 
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Gerry

External


Since: Dec 7, 2008
Posts: 157



(Msg. 5) Posted: Sat Jan 17, 2009 8:25 am
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

The question is what is calling DCOM and this may be difficult to
determine.

This guid ACF50018-41F8-476D-85FD-CD953DAE4A49 is also difficult to
identify. I found a reference to Nokia PC Suite. Does this ring any
bells?

Are any devices malfunctioning?

Select Start, All Programs, Accessories, System Tools, System
Information. Open Components under System Summary and click on Problem
Devices. Is anything listed there?

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

We may need to try to rule out malware. What are your anti-virus and
anti-spyware arrangements?

aheh1ims.SYS What is this item in your ntbtlog.txt? Right click on the
file in Windows Exp;orer and select Properties. What does it say about
the purpose and source of the file?

There are too many entries in your ntbtlog.txt to check. I looked at a
few and the above was the only mystery.

I do not know what controls whether Administrative Tools dispays in
Control Panel.

Using Regedit check whether you have this key. This is just a guess on
my part.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ControlPanel\NameSpace\{D20EA4E1-3957-11d2-A40B-0C5020524153}
 >> Stay informed about: Serious bootproblem 
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Macamba

External


Since: Dec 20, 2008
Posts: 7



(Msg. 6) Posted: Sat Jan 17, 2009 8:25 am
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

Hi Gerry,

You raise a few interesting observations. Yes, I have 'Nokia PC Suite'
installed. It worked fine in the past. But as I just tried to synchronize
with it, I found out synchronization failed. As a matter of fact, tiered of
having to plug in the bluetooth dongle in my system I pushed it in, and never
got it out again. Might that create the issues?

Malfunctioning devices:
Again the issue with a Dutch OS. I think I found what you were requesting. I
do not have anything listed under 'Problem Devices'.

Anti-virus and anti-spyware arrangements?
I have just installed Bitdefender as anti-virus software. Before that I had
MacAfee installed. I do not have specific software for anti-spyware.

aheh1ims.SYS:
That is a nice one. I searched for it in 'Windows', and after that in
'Program Files'. I had no luck in finding it. I looked it up in my
ntbtlog.txt file and found out it was loaded from
\SystemRoot\System32\Drivers\. When I tried to find the file in
C:\WINDOWS\System32\Drivers\ I came up empty. So, although it should be
loaded, it does not reside on my harddrive.

Finally your request to check my registry, yes it contains
D20EA4E1-3957-11d2-A40B-0C5020524153 on the location you mentioned. It
contains:
Name - (Default)
Type - REG_SZ
Data - Systemmanagement
(again translated from Dutch).

Should I remove the Bluetooth dongle from my system?

Thanks for your help.

Macamba

"Gerry" wrote:

> The question is what is calling DCOM and this may be difficult to
> determine.
>
> This guid ACF50018-41F8-476D-85FD-CD953DAE4A49 is also difficult to
> identify. I found a reference to Nokia PC Suite. Does this ring any
> bells?
>
> Are any devices malfunctioning?
>
> Select Start, All Programs, Accessories, System Tools, System
> Information. Open Components under System Summary and click on Problem
> Devices. Is anything listed there?
>
> Are there any yellow question marks in Device Manager? Right click on
> the My Computer icon on your Desktop and select Properties,
> Hardware,Device Manager. If yes what is the Device Error code?
>
> We may need to try to rule out malware. What are your anti-virus and
> anti-spyware arrangements?
>
> aheh1ims.SYS What is this item in your ntbtlog.txt? Right click on the
> file in Windows Exp;orer and select Properties. What does it say about
> the purpose and source of the file?
>
> There are too many entries in your ntbtlog.txt to check. I looked at a
> few and the above was the only mystery.
>
> I do not know what controls whether Administrative Tools dispays in
> Control Panel.
>
> Using Regedit check whether you have this key. This is just a guess on
> my part.
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ControlPanel\NameSpace\{D20EA4E1-3957-11d2-A40B-0C5020524153}
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
> Macamba wrote:
> > Hi Gerry,
> >
> > I think I found the event viewer you mentioned. I found an
> > interesting entry when my system was booting:
> > DCOM error
> > Type event: Error
> > Source of event: DCOM
> > Category of event: None
> > Event-ID: 10005
> > Date: 17-1-2009
> > Time: 10:30:05
> > User: WALHALLA\Macamba
> > Computer: WALHALLA
> > Description:
> > DCOM got the error message 'The service did not respond to the start
> > or manage(?) instruction in the correct way.' while startint the
> > ServiceLayer-service with the arguments" to start server
> > {ACF50018-41F8-476D-85FD-CD953DAE4A49}
> >
> > (Hope my translation is usable...)
> >
> > Is this something you can use?
> >
> > "Gerry" wrote:
> >
> >> Macamba
> >>
> >> Please post copes of Error Reports as they appear in Event Viewer.
> >>
> >> Have a look in the System and Application logs in Event Viewer for
> >> Errors and Warnings and post copies here. Don't post any more than 48
> >> hours ago.
> >>
> >> You can access Event Viewer by selecting Start, Control Panel,
> >> Administrative Tools, and Event Viewer. When researching the meaning
> >> of the error, information regarding Event ID, Source and Description
> >> are important.
> >>
> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> >> [URL="http://support.microsoft.com/kb/308427/en-us"]http://support.microsoft.com/kb/308427/en-us[/URL]
> >>
> >> A tip for posting copies of Error Reports! Run Event Viewer and
> >> double click on the error you want to copy. In the window, which
> >> appears is a button resembling two pages. Click the button and close
> >> Event Viewer.Now start your message (email) and do a paste into the
> >> body of the message. Make sure this is the first paste after exiting
> >> from Event Viewer.
> >>
> >> --
> >>
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >>
> >>
> >>
> >>
> >> Macamba wrote:
> >>> Hi,
> >>>
> >>> I have a fairly new system (8 months), using an AMD64 dual core
> >>> processor with 4G internal memory. As operating system I use XP
> >>> Home/SP3.
> >>>
> >>> I noticed that booting the system takes a lot of time (2 -3
> >>> minutes). I often gaze at the picture of my desktop waiting for
> >>> something to happen. All the time I see no icons on the desktop,
> >>> nor is a taskbar available.
> >>>
> >>> The previous week I bought myself a HP Deskjet D2560. And because I
> >>> was not paying attention during installation a lot of junk was
> >>> installed on my harddrive (which I deinstalled yesterday). Today I
> >>> started up XP, and could not make it do anything. Everything I do,
> >>> like starting the taskmanager, takes more then 5 minutes. I'm not
> >>> able to do anything. I can not start a browser to look on the
> >>> Internet for solutions.
> >>>
> >>> I'm rather at a loss, and considering to reinstall the system. But
> >>> me thinks that a daunting task, as all the drivers need to be
> >>> gathered, all software needs to be installed and the like. So I was
> >>> hoping for some pointers to do before I wipe the hard drive clean.
> >>>
> >>> Macamba
>
>
>
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Ken Blake, MVP

External


Since: Nov 30, 2008
Posts: 116



(Msg. 7) Posted: Sat Jan 17, 2009 9:18 am
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

On Sat, 17 Jan 2009 00:53:00 -0800, Macamba
wrote:


> I have a fairly new system (8 months), using an AMD64 dual core processor
> with 4G internal memory. As operating system I use XP Home/SP3.
>
> I noticed that booting the system takes a lot of time (2 -3 minutes). I
> often gaze at the picture of my desktop waiting for something to happen. All
> the time I see no icons on the desktop, nor is a taskbar available.


Two points:

1. I don't think 2-3 minutes is a lot of time at all, and doesn't
necessarily represent a problem. Many people, including me, have a 2-3
minute or longer boot time.

2. My personal view is that the attention many people pay to how long
it takes to boot is unwarranted. Assuming that the computer's speed is
otherwise satisfactory, it may not be worth worrying about. Most
people start their computers once a day or even less frequently. In
the overall scheme of things, even a few minutes to start up isn't
very important. Personally I power on my computer when I get up in the
morning, then go get my coffee. When I come back, it's done booting. I
don't know how long it took to boot and I don't care.

However if you do want to address it, it may be because of what
programs start automatically, and you may want to stop some of them
from starting that way. On each program you don't want to start
automatically, check its Options to see if it has the choice not to
start (make sure you actually choose the option not to run it, not
just a "don't show icon" option). Many can easily and best be stopped
that way. If that doesn't work, run MSCONFIG from the Start | Run
line, and on the Startup tab, uncheck the programs you don't want to
start automatically.

However, if I were you, I wouldn't do this just for the purpose of
running the minimum number of programs. Despite what many people tell
you, you should be concerned, not with how *many* of these programs
you run, but *which*. Some of them can hurt performance severely, but
others have no effect on performance.

Don't just stop programs from running willy-nilly. What you should do
is determine what each program is, what its value is to you, and what
the cost in performance is of its running all the time. You can get
more information about these with google searches and asking about
specifics here.

Once you have that information, you can make an intelligent informed
decision about what you want to keep and what you want to get rid of.



> The previous week I bought myself a HP Deskjet D2560. And because I was not
> paying attention during installation a lot of junk was installed on my
> harddrive (which I deinstalled yesterday).


Exactly *what* was the "junk" you uninstalled? How did you uninstall
it?


> Today I started up XP, and could
> not make it do anything. Everything I do, like starting the taskmanager,
> takes more then 5 minutes. I'm not able to do anything. I can not start a
> browser to look on the Internet for solutions.
>
> I'm rather at a loss, and considering to reinstall the system. But me thinks
> that a daunting task, as all the drivers need to be gathered, all software
> needs to be installed and the like. So I was hoping for some pointers to do
> before I wipe the hard drive clean.


Two points here too:

1. That problem sounds very much like you are infected with malware,
and checking for malware and eliminating any that's found should be
your first consideration.

What anti-virus program do you run? What anti-spyware programs do you
run? Are they up to date?

2. My view is that reinstallation is a very poor choice for you. It
should always be a last resort, and only done when nothing else works.
You are right that it's a daunting task. Moreover, if that's what you
do, it will fix the problem, but you won't find out what the problem
was. Since the problem was caused by something you did, if you don't
find out what it was, you will very likely repeat that behavior and
quickly find yourself back in the same situation.
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Alister

External


Since: Dec 3, 2008
Posts: 14



(Msg. 8) Posted: Sat Jan 17, 2009 11:41 am
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

On Jan 17, 12:23 pm, "Gerry" wrote:

> I do not know what controls whether Administrative Tools dispays in
> Control Panel.

Gerry, for future reference, there is an easier way to get to the
event viewer which AFAIK works on all versions of XP and Vista.

Click on the Start button, and then right-click on My Computer and
select Manage from the context menu.
This opens the Computer Management mmc, and the first item under the
computer name is Event Viewer.

HTH

Alister
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Alister

External


Since: Dec 3, 2008
Posts: 14



(Msg. 9) Posted: Sat Jan 17, 2009 12:31 pm
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

On Jan 17, 8:20 pm, "Gerry" wrote:
> Alister
>
> I must have posted more posts on Event Viewer than most contributing to
> XP newsgroups. Just do a Goole search remembering that I have previous
> posted using another email address before I was forced to munge my
> address.  I cannot recollect a previous complaint. I am not sure it is
> any easier your way. It's what suits you that counts.
>
> --
>
> Hope  this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> Alister wrote:
> > On Jan 17, 12:23 pm, "Gerry" wrote:
>
> >> I do not know what controls whether Administrative Tools dispays in
> >> Control Panel.
>
> > Gerry, for future reference, there is an easier way to get to the
> > event viewer which AFAIK works on all versions of XP and Vista.
>
> > Click on the Start button, and then right-click on My Computer and
> > select Manage from the context menu.
> > This opens the Computer Management mmc, and the first item under the
> > computer name is Event Viewer.
>
> > HTH
>
> > Alister

Gerry,

It was in no way a complaint, and I am fully aware of the help you
provide on these newsgroups.
However, even the most experienced computer users don't know
everything, and I simply offered the method which I use at work as I
have found it much easier and quicker than going through Control
Panel.

If you choose not to use it - or offer it as a method - that's up to
you. I was only trying to be helpful.

Alister
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Alister

External


Since: Dec 3, 2008
Posts: 14



(Msg. 10) Posted: Sat Jan 17, 2009 12:32 pm
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

On Jan 17, 8:20 pm, "Gerry" wrote:
> Alister
>
> I must have posted more posts on Event Viewer than most contributing to
> XP newsgroups. Just do a Goole search remembering that I have previous
> posted using another email address before I was forced to munge my
> address.  I cannot recollect a previous complaint. I am not sure it is
> any easier your way. It's what suits you that counts.
>
> --
>
> Hope  this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> Alister wrote:
> > On Jan 17, 12:23 pm, "Gerry" wrote:
>
> >> I do not know what controls whether Administrative Tools dispays in
> >> Control Panel.
>
> > Gerry, for future reference, there is an easier way to get to the
> > event viewer which AFAIK works on all versions of XP and Vista.
>
> > Click on the Start button, and then right-click on My Computer and
> > select Manage from the context menu.
> > This opens the Computer Management mmc, and the first item under the
> > computer name is Event Viewer.
>
> > HTH
>
> > Alister

BTW is a Goole search limited to the area around Hull? Smile

Alister
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Daave

External


Since: Dec 3, 2008
Posts: 35



(Msg. 11) Posted: Sat Jan 17, 2009 3:28 pm
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

Alister wrote:
> On Jan 17, 12:23 pm, "Gerry" wrote:
>
>> I do not know what controls whether Administrative Tools dispays in
>> Control Panel.
>
> Gerry, for future reference, there is an easier way to get to the
> event viewer which AFAIK works on all versions of XP and Vista.
>
> Click on the Start button, and then right-click on My Computer and
> select Manage from the context menu.
> This opens the Computer Management mmc, and the first item under the
> computer name is Event Viewer.

Different. It works. Not sure it's easier, though.

If you don't mind using the keyboard, there's always:

1. Windows Key + R
2. eventvwr.msc
3. Enter
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Gerry

External


Since: Dec 7, 2008
Posts: 157



(Msg. 12) Posted: Sat Jan 17, 2009 4:25 pm
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

Alister

I must have posted more posts on Event Viewer than most contributing to
XP newsgroups. Just do a Goole search remembering that I have previous
posted using another email address before I was forced to munge my
address. I cannot recollect a previous complaint. I am not sure it is
any easier your way. It's what suits you that counts.
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Gerry

External


Since: Dec 7, 2008
Posts: 157



(Msg. 13) Posted: Sat Jan 17, 2009 4:25 pm
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

Macamba

From what you say I suggest you need to check for malware before
investigating other problems.

I suggest you download and run Spybot S & D (freeware version). There
is a freeware version buried in this link:
[URL="http://www.safer-networking.org/en/spybotsd/index.html"]http://www.safer-networking.org/en/spybotsd/index.html[/URL]

Malwarebytes' Anti-Malware
1.32 -freeware (if you upgrade you pay).
[URL="http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html"]http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html[/URL]

Run Malwarebytes' in safe mode and turn off your current anti-virus
before you do to avoid a conflict. Disregard the invitation on the web
site regarding the Registry Optimiser -a Registry Optimiser is not a
helpful utitity.

aheh1ims.SYS: I am not sure what to make of this item.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Try again to see if you can locate aheh1ims.SYS

These lines are strange and seem to be conflicting
Geladen stuurprogramma \SystemRoot\System32\Drivers\NDProxy.SYS
Kan stuurprogramma niet laden \SystemRoot\System32\Drivers\NDProxy.SYS

I have found other reports of this combination in Google. NDProxy.SYS is
a Microsoft file genuine but malware has been known to create fake file.
In Windows Explorer check the file detail especially the

For the files to be shown as loading in the ntbtlog.txt files there must
be a StartUp item.

A safer way than msconfig to disable / remove unwanted start up items is
to use Autoruns.
[URL="http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx"]http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx[/URL]

With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.

Please check aheh1ims.SYS

I am still researching the NDProxy.SYS oddity.
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Gerry

External


Since: Dec 7, 2008
Posts: 157



(Msg. 14) Posted: Sat Jan 17, 2009 4:25 pm
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

Macamba

Has there ever been any Norton products installed on the computer? If so
which?
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Gerry

External


Since: Dec 7, 2008
Posts: 157



(Msg. 15) Posted: Sat Jan 17, 2009 7:25 pm
Post subject: Re: Serious bootproblem
Archived from groups: per prev. post (more info?)

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