Windows Explorer has to close

I'm running Win XP Pro SP3 on an old Dell Optiplex.

Sometimes I put my computer into "Standby" or "Hibernate" when I'll be away
from it during part of the day. Recently, bringing the computer out of
"Standby" or "Hibernate" results in a notice that Windows Explorer has
encounter a problem and has to close. This happens even when Windows
Explorer had not been in use. When I press the "close" button on the notice
, the computer freezes, and I can only reboot using the power button.

I'd be grateful for suggestion as to what is happening and how I can fix it.

Good luck, Dan

On Jan 12, 9:12 pm, "Daniel Schaffer" wrote:
> I'm running Win XP Pro SP3 on an old Dell Optiplex.
>
> Sometimes I put my computer into "Standby" or "Hibernate" when I'll be away
> from it during part of the day. Recently, bringing the computer out of
> "Standby" or "Hibernate" results in a notice that Windows Explorer has
> encounter a problem and has to close. This happens even when Windows
> Explorer had not been in use. When I press the "close" button on the notice
> , the computer freezes, and I can only reboot using the power button.
>
> I'd be grateful for suggestion as to what is happening and how I can fix it.
>
> Good luck, Dan

Windows Explorer runs more than just the folder/file browsing and
manipulation. It is running even when you are not exploring.

There may be clues in the Event Log and here is how to take a look
there and post back any Events that seem related to your issue:

Look in the Event Viewer for clues around the time of the incident

Here is a method to post the specific information about individual
events.

To see the Event Viewer logs, click Start, Settings, Control Panel,
Administrative Tools, Event Viewer.

A shortcut to Event Viewer is to click Start, Run and in the box
enter:

%SystemRoot%\system32\eventvwr.msc /s

Click OK to launch the Event Viewer.

The most interesting logs are usually the Application and System.
Some logs may be almost or completely empty.
Not every event is a problem, some are informational messages that
things are working okay and some are warnings.
No event should defy reasonable explanation.

Each event is sorted by Date and Time. Errors will have red Xs,
Warnings will have yellow !s.
Information messages have white is. Not every Error or Warning event
means there is a serious issue.
Some are excusable at startup time when Windows is booting. Try to
find just the events at the date
and time around your problem.

If you double click an event, it will open a Properties windows with
more information. On the right are
black up and down arrow buttons to scroll through the open events. The
third button that looks like
two pages on top of each other is used to copy the event details to
your Windows clipboard.

When you find an interesting event that occurred around the time of
your issue, click the third button
under the up and down arrows to copy the details and then you can
paste the details (right click, Paste
or CTRL-V) the detail text back here for analysis.

To get a fresh start on any Event Viewer log, you can choose to clear
the log (backing up the log is offered),
then reproduce your issue, then look at just the events around the
time of your issue.