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Problems with USB Ports and Mice

  
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Dtown Dawg

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Since: Nov 20, 2008
Posts: 1



(Msg. 1) Posted: Thu Nov 20, 2008 9:25 am
Post subject: Problems with USB Ports and Mice
Archived from groups: microsoft>public>windowsxp>hardware (more info?)
I have a user who about 1 a week calls the helpdesk because her mouse is not
working. We have her unplug and re-plug back in and works, and then about a
week later the same thing. We have changed out the mouse now 3 times, and
still the same problem. We have had her plug into different usb ports and
still the same thing. I think we have even uninstalled all the USB ports and
re-installed.

Any ideas or suggestions?

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Bob I

External


Since: Dec 2, 2008
Posts: 56



(Msg. 2) Posted: Thu Nov 20, 2008 12:51 pm
Post subject: Re: Problems with USB Ports and Mice
Archived from groups: per prev. post (more info?)
Try disabling the computer from turning off the USB ports to save power.
It's in Device manager, USB section Properties, Power management tab.

Dtown Dawg wrote:
> I have a user who about 1 a week calls the helpdesk because her mouse is not
> working. We have her unplug and re-plug back in and works, and then about a
> week later the same thing. We have changed out the mouse now 3 times, and
> still the same problem. We have had her plug into different usb ports and
> still the same thing. I think we have even uninstalled all the USB ports and
> re-installed.
>
> Any ideas or suggestions?

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Don Phillipson

External


Since: Oct 17, 2008
Posts: 15



(Msg. 3) Posted: Thu Nov 20, 2008 1:03 pm
Post subject: Re: Problems with USB Ports and Mice
Archived from groups: per prev. post (more info?)
"Dtown Dawg" wrote in message


> I have a user who about 1 a week calls the helpdesk because her mouse is
not
> working. We have her unplug and re-plug back in and works, and then about
a
> week later the same thing. We have changed out the mouse now 3 times, and
> still the same problem. We have had her plug into different usb ports and
> still the same thing. I think we have even uninstalled all the USB ports
and
> re-installed.

1. Give her a PS2 mouse, or
2. Give her a cordless mouse.
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JohnO

External


Since: Nov 20, 2008
Posts: 1



(Msg. 4) Posted: Thu Nov 20, 2008 4:30 pm
Post subject: Re: Problems with USB Ports and Mice
Archived from groups: per prev. post (more info?)
"Bob I" wrote in message

> Try disabling the computer from turning off the USB ports to save power.
> It's in Device manager, USB section Properties, Power management tab.
>

Going from an old memory you just triggered....I oncec had to do that while
in Safe Mode...otherwise the power management options didn't show up for me.

-John O
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Dragomir Kollaric

External


Since: Sep 17, 2008
Posts: 5



(Msg. 5) Posted: Thu Nov 20, 2008 6:33 pm
Post subject: Re: Problems with USB Ports and Mice
Archived from groups: per prev. post (more info?)
On 2008-11-20, Dtown Dawg hit the keyboard and wrote:
> I have a user who about 1 a week calls the helpdesk because her mouse is not
> working. We have her unplug and re-plug back in and works, and then about a
> week later the same thing. We have changed out the mouse now 3 times, and
> still the same problem. We have had her plug into different usb ports and
> still the same thing. I think we have even uninstalled all the USB ports and
> re-installed.
>
> Any ideas or suggestions?

Faulty plugs on the motherboard? Used the mice on other PC's?

Stick in a USB-CARD and connected the items there?




Dragomir Kollaric
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