Hp webcam problem

Hey everyone I hope that you guys can help me with this issue, that I've
been dealing with for a while now. I've called Hp help and support but
they are not helpful at all. Well I just got my laptop brand new like
three months ago. My Webcam worked for a little while then all a sudden
it stopped working. When this first started happening I would shut down
my laptop then it would work again, but still the problem persisted. Now
my webcam does not work at all. I have a HP Pavilion dv5-1235dx
entertainment laptop with windows vista home premium 64bit. I have
McAfee antivirusus on my laptop and I've heard it doesn't allow you do
view video or do video call on MSN. Well even when I try to open webcam
thru HP MediaSmart Webcam it doesn't work. It doesn't work with
QuickPlay either. I get the error messsage (No device detected. Please
plug a device into your computer. If you are using an integrated camera
please make sure its turned on.) No clue why this message is showing up.
I have a built-in webcam on this laptop. I checked webcam under device
manager which it is not there.No imaging devices are found at all. Under
USB there is an unknown device that shows up everytime. I Delete it then
check hardware changes and it shows up again. But it says there is no
drivers installed for this device. So I'm not sure if this unknown
device is the webcam. I've tried uninstalling webcam program/driver and
installing it again and it doesn't work. My computer is up to date with
all updates windows provide. My BIOs systems is also up to date. So i'm
clueless on how to solve this problem. Please if you have any
suggestions on how I can solve this issue please let me know.

thank you!:sarc::confused:

Please help

On 25 July, 00:50, maui88hawj wrote:
> Hey everyone I hope that you guys can help me with this issue, that I've
> been dealing with for a while now. I've called Hp help and support but
> they are not helpful at all. Well I just got my laptop brand new like
> three months ago. My Webcam worked for a little while then all a sudden
> it stopped working. When this first started happening I would shut down
> my laptop then it would work again, but still the problem persisted. Now
> my webcam does not work at all. I have a HP Pavilion dv5-1235dx
> entertainment laptop with windows vista home premium 64bit. I have
> McAfee antivirusus on my laptop and I've heard it doesn't allow you do
> view video or do video call on MSN. Well even when I try to open webcam
> thru HP MediaSmart Webcam it doesn't work. It doesn't work with
> QuickPlay either. I get the error messsage (No device detected. Please
> plug a device into your computer. If you are using an integrated camera
> please make sure its turned on.) No clue why this message is showing up.
> I have a built-in webcam on this laptop. I checked webcam under device
> manager which it is not there.No imaging devices are found at all. Under
> USB there is an unknown device that shows up everytime. I Delete it then
> check hardware changes and it shows up again. But it says there is no
> drivers installed for this device. So I'm not sure if this unknown
> device is the webcam. I've tried uninstalling webcam program/driver and
> installing it again and it doesn't work. My computer is up to date with
> all updates windows provide. My BIOs systems is also up to date. So i'm
> clueless on how to solve this problem. Please if you have any
> suggestions on how I can solve this issue please let me know.
>
> thank you!:sarc::confused:
>
> Please help
>
> --
> maui88hawj

I have exactly the same problem with a pavilion dv9667ea. It's a
common hp webcam problem but I can't find a solution that works.