Cannot Boot From Windows XP CD

On Jul 17, 6:24 pm, Peggy A wrote:
> I have a PC that suddenly started getting the BSOD with an stop code of
> 0x00000024. I booted into the utilities partition (this is a Dell Dimension
> E520 desktop) and ran the utility set associated with blue screen problems.
> This checked memory and hard drive but found no errors. I wanted to try
> running chkdsk to try to find and fix any hard drive issues (as recommended
> in the BSOD error message), so, I  tried booting with the Windows XP CD.. It
> loads files and then gives the message "starting windows", but then
> immediately gets another BSOD, this time with a stop code of 0x0000007B.
>
> Any thoughts? If I can't even get it to boot from the CD, it's going to make
> it much more challenging to do anything to fix this problem.
>
> Thanks.
> --
> Peggy A.
> In A Chord Web Design and Consulting

It may seem it is starting from the CD but what you are describing, it
boots from the hard drive. Access the BIOS setup screens and check to
make sure that the CD is listed before the hard drive in the boot
device sequences.
 >> Stay informed about: Cannot Boot From Windows XP CD 

You likely need to provide drivers via floppy disk for the hard drive
controller using the F6 option displayed at the bottom of the screen during
the initial boot from the XP installation media. Have you tried running the
hard drive mfg's diagnostic utility?
 >> Stay informed about: Cannot Boot From Windows XP CD 

Peggy

Please post a copy of the Stop Error report?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.

Try Last Known Good Configuration?
A description of the Safe Mode Boot options in Windows XP
[URL="http://support.microsoft.com/kb/315222/en-us"]http://support.microsoft.com/kb/315222/en-us[/URL]

Background information on Stop Error message
[URL="http://msdn2.microsoft.com/en-us/library/ms793935.aspx"]http://msdn2.microsoft.com/en-us/library/ms793935.aspx[/URL]

0x00000024: NTFS_FILE_SYSTEM
A problem occurred within NTFS.SYS, the driver file that allows the
system to read and write to NTFS file system drives. There may be a
physical problem with the disk, or an Interrupt Request Packet (IRP) may
be corrupted. Other common causes include heavy hard drive
fragmentation, heavy file I/O, problems with some types of
drive-mirroring software, or some antivirus software. I suggest running
ChkDsk or ScanDisk as a first step; then disable all file system filters
such as virus scanners, firewall software, or backup utilities. Check
the file properties of NTFS.SYS to ensure it matches the current OS or
SP version. Update all disk, tape backup, CD-ROM, or removable device
drivers to the most current versions.
Source: [URL="http://aumha.org/a/stop.htm"]http://aumha.org/a/stop.htm[/URL]

Background information on Stop Error message
[URL="http://msdn2.microsoft.com/en-us/library/ms795508.aspx"]http://msdn2.microsoft.com/en-us/library/ms795508.aspx[/URL]

0x0000007B: INACCESSIBLE_BOOT_DEVICE
(Click to consult the online MSDN article.)
Windows lost access to the system partition or boot volume during the
startup process. Typical causes: Installing incorrect device drivers
when installing or upgrading storage adapter hardware, or a virus.
Source: [URL="http://aumha.org/a/stop.htm"]http://aumha.org/a/stop.htm[/URL]

Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP
[URL="http://support.microsoft.com/kb/324103/en-us"]http://support.microsoft.com/kb/324103/en-us[/URL]

You may be able to access and recover the data on the drive by placing
the drive in an external cradle and connecting to a working computer.
 >> Stay informed about: Cannot Boot From Windows XP CD 

Thanks for all the responses.

I did run the Dell diagnostic utilities which checked everything from memory
to cache to hard disk. It ran for about 6 hours and every test passed.

It will not boot into safe mode or any of the safe mode variants, such as
safe mode with command prompt, or safe mode with networking. It will not boot
using the last known good configuration. EVERY attempt to boot into windows,
including using the XP CD fails.

I know that I am booting from the CD because I changed the boot sequence and
it asks me to hit any key to boot from the CD. It then displays the scrolling
list of all the files it is loading. Once that is done, it gives the messsage
"starting windows", then immediately gets the BSOD.

When trying to boot windows from the hard drive, I get the following stop
error:

0x00000024(0x0019023,0x8AFD2480,0xC0000102,0x00000000)
There is no following explanatory error code. The first and second parameter
in the () changes some depending on whether I try booting normally or into
safe mode, etc. The third and fourth parameters remain the same.

When I try to boot from the CD I get the following stop error:
sx0000007B(0xF78DA63C,0xC0000034,0x00000000, 0x00000000)
Again, there is no additional error message to go along with the stop error
code.

It does not automatically restart when it encounters a BSOD.

I would love to be able to get to a DOS prompt so I could run chkdsk, but so
far, no luck.

I do have the hardware to pull the drive and attach it to another PC to
backup the files. Would it be possible to run chkdsk on that drive while it
is connected as an additional drive on another PC?

Any further suggestions would be appreciated.

Thanks.
 >> Stay informed about: Cannot Boot From Windows XP CD 

Peggy

The solution would deem to be to run chkdsk c: /r

This link seems to be a similar scenario to your own:
[URL="http://www.pcreview.co.uk/forums/thread-2650681.php"]http://www.pcreview.co.uk/forums/thread-2650681.php[/URL]

Another way to access the drive
[URL="http://www.nu2.nu/pebuilder/"]http://www.nu2.nu/pebuilder/[/URL]
also
[URL="http://www.ubcd4win.com/"]http://www.ubcd4win.com/[/URL]

You can run chkdsk on a second or slave drive. Remember that when you
move a hard drive to a second computer the drive letter will change from
C as the drive letter C has already been allocated.
 >> Stay informed about: Cannot Boot From Windows XP CD 

On Jul 17, 9:29 pm, Peggy A wrote:
> Thanks for all the responses.
>
> I did run the Dell diagnostic utilities which checked everything from memory
> to cache to hard disk. It ran for about 6 hours and every test passed.
>
> It will not boot into safe mode or any of the safe mode variants, such as
> safe mode with command prompt, or safe mode with networking. It will not boot
> using the last known good configuration. EVERY attempt to boot into windows,
> including using the XP CD fails.
>
> I know that I am booting from the CD because I changed the boot sequence and
> it asks me to hit any key to boot from the CD. It then displays the scrolling
> list of all the files it is loading. Once that is done, it gives the messsage
> "starting windows", then immediately gets the BSOD.
>
> When trying to boot windows from the hard drive, I get the following stop
> error:
>
> 0x00000024(0x0019023,0x8AFD2480,0xC0000102,0x00000000)
> There is no following explanatory error code. The first and second parameter
> in the () changes some depending on whether I try booting normally or into
> safe mode, etc. The third and fourth parameters remain the same.
>
> When I try to boot from the CD I get the following stop error:
> sx0000007B(0xF78DA63C,0xC0000034,0x00000000, 0x00000000)
> Again, there is no additional error message to go along with the stop error
> code.
>
> It does not automatically restart when it encounters a BSOD.
>
> I would love to be able to get to a DOS prompt so I could run chkdsk, but so
> far, no luck.
>
> I do have the hardware to pull the drive and attach it to another PC to
> backup the files. Would it be possible to run chkdsk on that drive while it
> is connected as an additional drive on another PC?
>
> Any further suggestions would be appreciated.
>
> Thanks.
> --
> Peggy A.
> In A Chord Web Design and Consulting
>
>
>
> "Gerry" wrote:
> > Peggy
>
> > Please post a copy of the Stop Error report?
>
> > Disable automatic restart on system failure.  This should help by
> > allowing time to write down the STOP code properly. Keep pressing the F8
> > key during Start-Up and select option - Disable automatic restart on
> > system failure. Do not re-enable automatic restart on system failure.
>
> > Try Last Known Good Configuration?
> > A description of the Safe Mode Boot options in Windows XP
> >[URL="http://support.microsoft.com/kb/315222/en-us"]http://support.microsoft.com/kb/315222/en-us[/URL]
>
> > Background information on Stop Error message
> >[URL="http://msdn2.microsoft.com/en-us/library/ms793935.aspx"]http://msdn2.microsoft.com/en-us/library/ms793935.aspx[/URL]
>
> > 0x00000024: NTFS_FILE_SYSTEM
> > A problem occurred within NTFS.SYS, the driver file that allows the
> > system to read and write to NTFS file system drives. There may be a
> > physical problem with the disk, or an Interrupt Request Packet (IRP) may
> > be corrupted. Other common causes include heavy hard drive
> > fragmentation, heavy file I/O, problems with some types of
> > drive-mirroring software, or some antivirus software. I suggest running
> > ChkDsk or ScanDisk as a first step; then disable all file system filters
> > such as virus scanners, firewall software, or backup utilities. Check
> > the file properties of NTFS.SYS to ensure it matches the current OS or
> > SP version. Update all disk, tape backup, CD-ROM, or removable device
> > drivers to the most current versions.
> > Source:[URL="http://aumha.org/a/stop.htm"]http://aumha.org/a/stop.htm[/URL]
>
> > Background information on Stop Error message
> >[URL="http://msdn2.microsoft.com/en-us/library/ms795508.aspx"]http://msdn2.microsoft.com/en-us/library/ms795508.aspx[/URL]
>
> > 0x0000007B: INACCESSIBLE_BOOT_DEVICE
> > (Click to consult the online MSDN article.)
> > Windows lost access to the system partition or boot volume during the
> > startup process. Typical causes: Installing incorrect device drivers
> > when installing or upgrading storage adapter hardware, or a virus.
> > Source:[URL="http://aumha.org/a/stop.htm"]http://aumha.org/a/stop.htm[/URL]
>
> > Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP
> >[URL="http://support.microsoft.com/kb/324103/en-us"]http://support.microsoft.com/kb/324103/en-us[/URL]
>
> > You may be able to access and recover the data on the drive by placing
> > the drive in an external cradle and connecting to a working computer.
>
> > --
>
> > Hope  this helps.
>
> > Gerry
> >  ~~~~
> > FCA
> > Stourport, England
> > Enquire, plan and execute
> > ~~~~~~~~~~~~~~~~~~~
>
> > Peggy A wrote:
> > > I have a PC that suddenly started getting the BSOD with an stop code
> > > of 0x00000024. I booted into the utilities partition (this is a Dell
> > > Dimension E520 desktop) and ran the utility set associated with blue
> > > screen problems. This checked memory and hard drive but found no
> > > errors. I wanted to try running chkdsk to try to find and fix any
> > > hard drive issues (as recommended in the BSOD error message), so, I
> > > tried booting with the Windows XP CD. It loads files and then gives
> > > the message "starting windows", but then immediately gets another
> > > BSOD, this time with a stop code of 0x0000007B.
>
> > > Any thoughts? If I can't even get it to boot from the CD, it's going
> > > to make it much more challenging to do anything to fix this problem.
>
> > > Thanks.

When you boot from CD, does it ask you to boot the Recovery Console
and that also give you a BSOD?

Why not create a boot CD that just has the RC stuff on it (chkdsk is
included in RC) and see if you can boot from that?

Do you have access to a PC that has a CD burner? All the software is
fast and free and only takes a few minutes to create.

Would you like to try that?
 >> Stay informed about: Cannot Boot From Windows XP CD 

Hi Peggy,

If you DO have the available hardware to pull the drive and attach it to
another PC to backup your personal files, do that.

Then, you might want to run chkdsk on the hard drive using that second
machine.

If everything checks out, try putting the hard drive back in the original
machine -- the Dell E520 -- and try to reinstall the O/S from the hidden
partition that Dell put on the E520, by pressing CTRL F11 at startup. (I
know that the E520 has this hidden partition because I also have a Dell
E520.)

Alan

"Peggy A" wrote in message

> Thanks for all the responses.
>
> I did run the Dell diagnostic utilities which checked everything from
> memory
> to cache to hard disk. It ran for about 6 hours and every test passed.
>
> It will not boot into safe mode or any of the safe mode variants, such as
> safe mode with command prompt, or safe mode with networking. It will not
> boot
> using the last known good configuration. EVERY attempt to boot into
> windows,
> including using the XP CD fails.
>
> I know that I am booting from the CD because I changed the boot sequence
> and
> it asks me to hit any key to boot from the CD. It then displays the
> scrolling
> list of all the files it is loading. Once that is done, it gives the
> messsage
> "starting windows", then immediately gets the BSOD.
>
> When trying to boot windows from the hard drive, I get the following stop
> error:
>
> 0x00000024(0x0019023,0x8AFD2480,0xC0000102,0x00000000)
> There is no following explanatory error code. The first and second
> parameter
> in the () changes some depending on whether I try booting normally or into
> safe mode, etc. The third and fourth parameters remain the same.
>
> When I try to boot from the CD I get the following stop error:
> sx0000007B(0xF78DA63C,0xC0000034,0x00000000, 0x00000000)
> Again, there is no additional error message to go along with the stop
> error
> code.
>
> It does not automatically restart when it encounters a BSOD.
>
> I would love to be able to get to a DOS prompt so I could run chkdsk, but
> so
> far, no luck.
>
> I do have the hardware to pull the drive and attach it to another PC to
> backup the files. Would it be possible to run chkdsk on that drive while
> it
> is connected as an additional drive on another PC?
>
> Any further suggestions would be appreciated.
>
> Thanks.
> --
> Peggy A.
> In A Chord Web Design and Consulting
>
>
> "Gerry" wrote:
>
>> Peggy
>>
>> Please post a copy of the Stop Error report?
>>
>> Disable automatic restart on system failure. This should help by
>> allowing time to write down the STOP code properly. Keep pressing the F8
>> key during Start-Up and select option - Disable automatic restart on
>> system failure. Do not re-enable automatic restart on system failure.
>>
>> Try Last Known Good Configuration?
>> A description of the Safe Mode Boot options in Windows XP
>> [URL="http://support.microsoft.com/kb/315222/en-us"]http://support.microsoft.com/kb/315222/en-us[/URL]
>>
>> Background information on Stop Error message
>> [URL="http://msdn2.microsoft.com/en-us/library/ms793935.aspx"]http://msdn2.microsoft.com/en-us/library/ms793935.aspx[/URL]
>>
>> 0x00000024: NTFS_FILE_SYSTEM
>> A problem occurred within NTFS.SYS, the driver file that allows the
>> system to read and write to NTFS file system drives. There may be a
>> physical problem with the disk, or an Interrupt Request Packet (IRP) may
>> be corrupted. Other common causes include heavy hard drive
>> fragmentation, heavy file I/O, problems with some types of
>> drive-mirroring software, or some antivirus software. I suggest running
>> ChkDsk or ScanDisk as a first step; then disable all file system filters
>> such as virus scanners, firewall software, or backup utilities. Check
>> the file properties of NTFS.SYS to ensure it matches the current OS or
>> SP version. Update all disk, tape backup, CD-ROM, or removable device
>> drivers to the most current versions.
>> Source: [URL="http://aumha.org/a/stop.htm"]http://aumha.org/a/stop.htm[/URL]
>>
>> Background information on Stop Error message
>> [URL="http://msdn2.microsoft.com/en-us/library/ms795508.aspx"]http://msdn2.microsoft.com/en-us/library/ms795508.aspx[/URL]
>>
>> 0x0000007B: INACCESSIBLE_BOOT_DEVICE
>> (Click to consult the online MSDN article.)
>> Windows lost access to the system partition or boot volume during the
>> startup process. Typical causes: Installing incorrect device drivers
>> when installing or upgrading storage adapter hardware, or a virus.
>> Source: [URL="http://aumha.org/a/stop.htm"]http://aumha.org/a/stop.htm[/URL]
>>
>> Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP
>> [URL="http://support.microsoft.com/kb/324103/en-us"]http://support.microsoft.com/kb/324103/en-us[/URL]
>>
>> You may be able to access and recover the data on the drive by placing
>> the drive in an external cradle and connecting to a working computer.
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> Peggy A wrote:
>> > I have a PC that suddenly started getting the BSOD with an stop code
>> > of 0x00000024. I booted into the utilities partition (this is a Dell
>> > Dimension E520 desktop) and ran the utility set associated with blue
>> > screen problems. This checked memory and hard drive but found no
>> > errors. I wanted to try running chkdsk to try to find and fix any
>> > hard drive issues (as recommended in the BSOD error message), so, I
>> > tried booting with the Windows XP CD. It loads files and then gives
>> > the message "starting windows", but then immediately gets another
>> > BSOD, this time with a stop code of 0x0000007B.
>> >
>> > Any thoughts? If I can't even get it to boot from the CD, it's going
>> > to make it much more challenging to do anything to fix this problem.
>> >
>> > Thanks.
>>
>>
 >> Stay informed about: Cannot Boot From Windows XP CD 

Peggy

Do you have a USB CD-ROM by any chance installed ?? Also did you by any chance use
any Registry Cleaning tools lately.

A possible fix is available depending on your answer to the above 2 questions
 >> Stay informed about: Cannot Boot From Windows XP CD 

That's pretty much what I am going to try. I wasn't aware of the hidden
partition that is installed. Is it different from the utilties partition? If
I do the install of the OS from this hidden partition, will I lose all the
data? Also, will I need the Windows XP CDs to complete this reinstall?

Thanks.
 >> Stay informed about: Cannot Boot From Windows XP CD 

We don't have a USB CD drive and I'm pretty sure they hadn't recently run any
registry cleaning program (this is a friend's computer, so I can't say for
certain).
 >> Stay informed about: Cannot Boot From Windows XP CD 

When I try to boot from the Win XP CD it never even gets to the point of
letting me choose the recovery console. It gets the BSOD before that.

It would be great to be able to boot from a CD with just the recovery stuff
on it. . I do have a PC with CD burner. I've seen some other notes about
creating a bootable CD, but haven't tried it so any guidance on that would be
appreciated.

Thanks.
 >> Stay informed about: Cannot Boot From Windows XP CD 

Peggy

Take care! Most restore partitions take you back to factory settings,
which is not what you want. They are also destructive.
See page 53 in this link:
[URL="http://snurl.com/nhmsd"]http://snurl.com/nhmsd[/URL] [209_85_229_132]
 >> Stay informed about: Cannot Boot From Windows XP CD 

Peggy A wrote:
> I have a PC that suddenly started getting the BSOD with an stop code
> of 0x00000024. I booted into the utilities partition (this is a Dell
> Dimension E520 desktop) and ran the utility set associated with blue
> screen problems. This checked memory and hard drive but found no
> errors. I wanted to try running chkdsk to try to find and fix any
> hard drive issues (as recommended in the BSOD error message), so, I
> tried booting with the Windows XP CD. It loads files and then gives
> the message "starting windows", but then immediately gets another
> BSOD, this time with a stop code of 0x0000007B.
>
> Any thoughts? If I can't even get it to boot from the CD, it's going
> to make it much more challenging to do anything to fix this problem.

It sounds like you're doing it wrong. With Dells, it helps to press F12
as soon as you see the Dell splash screen. Then select the option to
boot off the CD-ROM drive. Next you will see a message briefly to press
any key to boot off the CD. Be sure to do that!

Assuming you are able to boot off the CD successfully, what is your plan
of action? Recovery Console? Clean Install? Repair Install? Parallel
Install? Have you backed up all your data? (If not, that should be the
very first thing you do! Ask us and we will guide you.)

Also, do you have any ideas what may be causing this particular problem?
Have you done anything recently we should know about? (That would be
installing programs or updates or contracting viruses, etc.)

In the event you have a hardware problem, this page is helpful:

[URL="http://www.elephantboycomputers.com/page2.html"]http://www.elephantboycomputers.com/page2.html[/URL]

If all you need to do is perform a manual Windows System Restore (by
using the Recovery Console), this page is helpful:

[URL="http://support.microsoft.com/kb/307545"]http://support.microsoft.com/kb/307545[/URL]
 >> Stay informed about: Cannot Boot From Windows XP CD